Bookstore Inventory Management
The client approached me for design and UX guidance on their college bookstore inventory management system. The system was being upgrading from a command-line, mainframe-based existing application.
I organized and moderated a user research session, gathering users from around the country to Portland, OR for a day-long session. I used the insights gathered to provide wireframes of a potential application interface as well as a prioritized list of usability fixes and their rationale for the existing application.